Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks for the expert help
on March 28, 2026
Posted by: Joyce chris
from Alabama
Felt comfortable with everything very helpful and made it simple
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on March 28, 2026
Posted by: Lewlew09
from Tennessee
Easy to file, helpful in looking for deductions,..
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great
on March 28, 2026
Posted by: MrsHart2019
from Arkansas
Great. I used it and it went well. happy with the process
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on March 28, 2026
Posted by: PRETTY BIRDY
from oklahoma
EXCELLENT SIMPLE AND DIRECT ACCURATE AND COMPLETE COMPREHENSION
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Your application this year was much harder to use
on March 28, 2026
Posted by: The Waymans
from Texas
We have used Turbo Tax for 20+ years. This year your application was at times confusing. In fact we had to go back and check to find out we had not filed. And had to verify ourselves via Driver's License and ID.me. We filed according to your screen. But when we tried to save the return for ourselves we couldn't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
its easy to do
on March 28, 2026
Posted by: Raymond 317
from Indiana
little too expensive thats about it but learning how to do your taxes is a plus
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best and easy
on March 28, 2026
Posted by: Salman Jamal
from Buffalo,NY
Best and very easy to use will recommend to everyone .
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 28, 2026
Posted by: LEsGEr
from California
Filing was easy under TurboTax guidance.... it was my first time, I was nervous but instruction were easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com