Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tubo tax is the best
on March 28, 2026
Posted by: jmoon1
from Florida
Very good have used for many years, A trusted product
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job thanks
on March 28, 2026
Posted by: cc the guy
from Arizona
good job you made it easy to file from home on the computer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is easy to follow but expensive
on March 28, 2026
Posted by: Kinnu
from CT
Love the AI and easy to follow, very expensive so many move to a different filer next year
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on March 28, 2026
Posted by: ACrumpton
from Michigan
Very easy to comprehend and step by step instructions make it easy to navigate the site.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
change on state ID experation date
on March 28, 2026
Posted by: Den Navy Guy
from Illinois
The only problem is the experation date on wife's state ID card is 99/99/9999 and your system won't allow this as a date
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I highly recommend Turbo Tax!
on March 28, 2026
Posted by: Lilbruin
from California
I have been using Turbo Tax by myself for many years. What I like most about their service are that they are accurate in locating any information which is missing. Also they reply quickly to tell me if my returns have been accepted or not. I also appreciate the guidance or prompts they give me if I'm unsure how to answer the question or the question is unclear.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so convenient
on March 28, 2026
Posted by: Mbrod
from Fl
I like being in the comfort of my home. Ive used turbo tax for years and never had had any issues.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTaz
on March 28, 2026
Posted by: katiej45756
from Tx
I like the question marks next to things that helped explain what I did not understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com