Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Simple to use.
on March 28, 2026
Posted by: neelmed2
from texas
Overall a great experience. Filing manually can get a bit tedious with all the extra clicks but otherwise a smooth experience.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So helpful!
on March 28, 2026
Posted by: CptSideburns25
from Indianola, IA
We had difficulties getting our return sorted, but TurboTax's helpful experts confirmed the information we needed!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very simple and easy
on March 28, 2026
Posted by: Steve6545464843
from Indiana
Very helpful and user friendly. so quick and easy!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is overpriced!
on March 28, 2026
Posted by: uhyufhseurh
from 1801 Lyman St, APT 105
Ridiculously predatory pricing. Will not be using turbotax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
expensive and worse than IRS directfile. Hate that
on March 28, 2026
Posted by: ibruck
from ny
expensive and worse than IRS directfile. Hate that im funding a lobby that makes the US worse
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on March 28, 2026
Posted by: Benny1591
from NY
I liked using turbo tax, however, I don't understand why it was advertised as free, and cost $168
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use Turbo Tax
on March 28, 2026
Posted by: DiJoe
from Florida
User friendly. Easy to use. Transfers information from the previous years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Back to using Turbotax
on March 28, 2026
Posted by: Perry95
from Ga
I took a break from using Turbotax and went to a CPA for the past 3 years, but now I'm wondering why. This was such a smooth and easy process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.
Written by a customer while visiting turbotax.intuit.com