Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,228 Reviews)
Rating breakdown 87,228 reviews
5 Stars
64,806
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,879
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on January 17, 2025
Posted by: Dtlaloba
from Tampa
Easy to use
Better than H&R Block
but the Free TaxUSA is actually FREE
Better than H&R Block
but the Free TaxUSA is actually FREE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax online easy & simple
on January 17, 2025
Posted by: raam16
from Atlanta, Georgia
For the last few years I've used turbo tax online and it has been wonderful. I have a Chromebook and I am able to still file my tax return without an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Surprise Fees and Clunky Website
on January 17, 2025
Posted by: K Paige
from lynnwood, wa
The pricing is not transparent at all and I feel ripped off a the end of the process every year when the website makes it look like I'm getting a great deal and then charges $40 for a processing fee even though I did all of the work myself. The website also makes it confusing by telling me I haven't completed the state portion of my taxes when Washington doesn't have a state portion to be completed.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and quick
on January 17, 2025
Posted by: justinboos
awesome !!!!!!!! was fast and quick to file taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax hidden fees
on January 17, 2025
Posted by: Jake321654
from Albany, Ga
This may be the last year I use turbo tax. It says free for military members, but they always charge $39 dollars. The state section always gives me issues when my state does not require state tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I use TurboTax every year
on January 17, 2025
Posted by: viccky6
always easy to use
I get my refund quick
Lots of options
Easy to follow
I get my refund quick
Lots of options
Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good software
on January 17, 2025
Posted by: jamespertl
from Erie, PA
Quick and easy but it's getting increasingly expensive, just like everything else!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Yaywaa
on January 17, 2025
Posted by: Washini
TY so much for making it easy for the rest of my life
Written by a customer while visiting turbotax.intuit.com