Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Great
on March 28, 2026
Posted by: Howie1999
from Texas
Would be nice to be able to pull up previous taxes .
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 28, 2026
Posted by: ArrowynGreen
from MD
TurboTax is awesome! It goes through your return, asking simple questions to help you fill it out. I like the features available to help you when things get complicated and you need more advice, and the ones that protect you if something goes wrong. I also like the transmit electronically and the direct deposit features. It is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This was annoying
on March 28, 2026
Posted by: Kate15Kate15Kate16
from New York
Surprise fees are never a good business model, that was not cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAXTHEGREAT
on March 28, 2026
Posted by: GREATSAMMYTURBO
from 7300 Grant Street
it was Great every year always have a Great experience no problems everything is smooth.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 28, 2026
Posted by: mpow200
from Fayetteville NC
The process was very helpful. And was not as hard as I thought it would be.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY ENOUGH
on March 28, 2026
Posted by: KATE16254678
from MA
It was relatively easy and smooth but never goes quickly
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Patient and Kind …….
on March 28, 2026
Posted by: HThompson1
from Windsor,CT
Excellent service . She was patient and knowledgeable.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on March 28, 2026
Posted by: MariaVero
from Texas
Easy to navigate, I can ask questions and get my return verified by a specialist. Great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com