Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,432 Reviews)
Rating breakdown 87,432 reviews
5 Stars
64,930
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax
on March 2, 2025
Posted by: Jennrette1414
Good, quick, and easy with no difficulties or hoops to jump through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tubo tax is becoming harder to use.
on March 2, 2025
Posted by: bossdupkingz
from Daly City
it feels as if turbo tax becomes much harder to use and understand as each year goes by.In progress
Overall Product Rating*
Overall Product Rating*
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 2, 2025
Posted by: Twagner
from Philadelphia, PA
It was quick, effortless and easy, will start doing my own taxes every year from now on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cost to file is not clear
on March 2, 2025
Posted by: AD 25
Cost of filing was not clear upfront. It appeared it would be only 59, but at the end, it doubled. I will not use TurboTax moving forward due to cost of filing being unclear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden Fees and Upsells at Every Step
on March 2, 2025
Posted by: aroma24
Trying to charge every step of the way... ridiculous.... fees hidden everywhere. There's no need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Street
on March 2, 2025
Posted by: devans11
Easy street, where the reviews always easy, not a doubt in the sky, always happy with turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it so easy to do my taxes.
on March 2, 2025
Posted by: Lindy 01
Love using Turbo Tax. I have spent alot of money having somone do my taxes but 6 years ago I started using turbo tax and it was so easy. Love how they tell me where to put all my information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NA
on March 2, 2025
Posted by: Leave Behind
changing pricing from when I started to when I filed. I was quoted $39, and today I had to pay $69 for federal and $59 for state. This happens every year. T
Written by a customer while visiting turbotax.intuit.com