Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
so easy
on March 28, 2026
Posted by: luker1997
from Texas
Turbotax is just so easy to use. I use it every year and its a no brainer
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on March 28, 2026
Posted by: TCFrench
from Virginia
Easy to file with AI guidance and the pop-up screens provided.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Alsome
on March 28, 2026
Posted by: BrownEye2
from SC
great experience today wasn't at my best but it didn't take long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on March 28, 2026
Posted by: Chiefpoppy90
from Alabama
Some of the questions ask are a little confusing.
Questions are repetitive
Questions are repetitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is different now but also more helpful
on March 28, 2026
Posted by: trinaldi205
from Illinois, IL
The AI helped out a lot if it was true. It was frustrating since it is different than previous use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on March 28, 2026
Posted by: Gorbologo
from Tx
quick and painless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is ok
on March 28, 2026
Posted by: TJH_MD
from MD
Easy enough. No big issues. I paid for an expert review because we owed but realized why with their help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to Use but Could be Cheaper
on March 28, 2026
Posted by: BEhrig
from Texas
Easy to use but rates could be less for those who don't make much money
Written by a customer while visiting turbotax.intuit.com