Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,431 Reviews)
Open Ratings Snapshot
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is a great tool
on March 3, 2025
Posted by: Boatsman
Anthony was outstanding, resolved my issue with no issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax
on March 3, 2025
Posted by: Sarah0824
from VA
Very clear and easy breakdown of what I owed and what I can qualify for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great.
on March 3, 2025
Posted by: Outerspace1
from Detroit, MI
it is always quick and easy to use. Very understandable and detailed walk through if you need help with something along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is Awesome
on March 3, 2025
Posted by: rob1453
from AR
everything was right there for them to access and download. was easy and fast. Only thing was I believed that the federal return was the lower cost and state was free but nope both cost the same. but still was cheaper and much faster.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax makes taxes easier.
on March 3, 2025
Posted by: JayJ718
from Georgia
Easy to use to and very self explanatory. The double check and reviews make you confident everything is correct and ready to file!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Confusing - too much unnecessary jargon
on March 3, 2025
Posted by: DKDJ1971
I do not like your credit Karma account requirement. I expect turbo to take my info and file my taxes without anything else. The US Government can send me my return. Trash the Credit Karma or I’ll trash turbo tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Couldn't get the help I needed
on March 3, 2025
Posted by: 9phil
I had to pay $69 for what I thought was a free tax filing. Then I wasn't able to inter my 1095A information as it had months with zeros. I filed without the 1045 A and it was rejected. I tried to refile adding the 1095A and couldn't do it. I ended up refiling the same information that will be rejected again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is my new friend!
on March 3, 2025
Posted by: FLHVAC
Easy to understand, easy to navitage, and takes a lot less time to file taxes! Thank you!
Written by a customer while visiting turbotax.intuit.com
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