Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
User Friendly & Thorough
on March 29, 2026
Posted by: AliciaKaaren
from NC
I'm very pleased with Turbo Tax because of the accuracy, and guidance provided throughout the process. The interface is very user friendly. I'm was able to e-file, pay my federal taxes and submit a request for direct deposit of my state tax refund. It is an excellent service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 29, 2026
Posted by: JsigVic
from Bronx, New York
This site is self-explanitory and easy. I would recommend it to anyone.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is helpful,easy, and very informative
on March 29, 2026
Posted by: Cait35
from Tennessee
I use TurboTax every year to file my taxes. I never have a problem and it helps file my taxes with ease and is very convenient. It takes the fees out of taxes which help when I don’t have money to pay and I get my refund every year and quickly through my bank.I also like how informative TurboTax is through the process with helping get the most tax breaks and what’s the best option for different things and also info on different situations I don’t understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is convenient
on March 29, 2026
Posted by: Meemee36
from Fraser Michigan
App is helpful. I just don't not like how it basically forces you to upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing before filling.
on March 29, 2026
Posted by: Mi22
from TX
Very easy to navigate, but at the end it takes you to steps with too many questions and tries to confuse you to upgrade.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 TurboTax
on March 29, 2026
Posted by: maddytwi
from FL
TurboTax is fairly easy for simple income situations like mine. I only had a couple of issues this year, none of my financial institutions were in their database, so I had to type in all the information. I don't know if was just my computer screen, but I had a very difficult time scrolling on pages that were larger than the display area. There was no slide bar on the side of the pages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Good way to return tax.
on March 29, 2026
Posted by: Billy198865
from Louisiana
The files updated was automaticly transform to the details with my personal informaion. However, it really too a lot of time to review. So, I would suggest to cut off some time on the review parts. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on March 29, 2026
Posted by: Anonymous
from Ca
Its was easy fast and the expert handles everything
Written by a customer while visiting turbotax.intuit.com