Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Filed
on March 29, 2026
Posted by: KDillman
from South Dakota
For the easy return it was quite expensive. Only W2 income....
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on March 29, 2026
Posted by: CPC0000
from FL
I use it but I find it confusing at times and I also don't want to spend any more money by bringing in "an expert". I liked it more when free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Problem
on March 29, 2026
Posted by: Taco Jim
from New Jersey
That was quick and easy. As long as you have all your documents ready to go, it's not a problem.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is so easy
on March 29, 2026
Posted by: robse2277
from MI
Did my taxes in record time, was easy and fast. Highly recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hild on Turrrbo....
on March 29, 2026
Posted by: Josh85000026
from Utah
Easy to use. Never done me wrong. I would recommend to anybody who has never done taxes. Easy to use forms.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for easy returns
on March 29, 2026
Posted by: WiSam
from Wi
Quick and efficient. Helpful when saving your documents from previous years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Git R Dun
on March 29, 2026
Posted by: Git R Dunn
from Kansas
The fees for haveing someone do your taxes these days is absolutly outrageous. With turbotax and a resonable fee its just more financially viabale. The website has worked with no issues for me for years. My spouce and child have had a cantankerous time with identity verification, there needs to be a more efficient way for people to resolve log in issues.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
paying to not receive services
on March 29, 2026
Posted by: mikemikemike20042026
from texas
Nothing positive to say. I just file my taxes and move on. Crazy to pay for a service I do on my own.
Written by a customer while visiting turbotax.intuit.com