Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
not my fav but easy to use
on March 4, 2025
Posted by: jasyc89
from OK
wouldn't recommend or use again fees are to high and no rewards for repeat customers but increased pricing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Payment options
on March 4, 2025
Posted by: wltaxes
from Germany
All went smooth and well until time to pay, program would not accept visa payment for some reason, I live abroad but use a US account, had to use a MC, PayPal would have been nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
SUCKS!!!
on March 4, 2025
Posted by: NEverAGain216
I will NEVER use TurboTax again. As easy as it is to file with them, it all comes at the cost of almost half your tax return. Back to FreeTaxUSA i go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IMPRESS YOUR FAMILY AMND FRIENDS
on March 4, 2025
Posted by: Anonymous
from GUILFORD CT
YEAR 5 OF TURBO TAX AND DOING MY OWN TAXES;THE QUESTIONS ARE SIMPLE TO ANSWER, THE LIVE AGENTS REALLY DO ASSIST, IT ONLY TAKES ABOUT AN HOUR, YOU DONT PAY AN ACCOUNTANT, AND YOULL IMPRESS ALL THOSE FOLKS WHO'VE ALWAYS JUST SENT IT TO AN ACCOUNTANT BC THEY THINK ITS TOO COMPLICATED AND THEYRE SCARED OF MAKING AN UNFIXABLE ERROR.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So good
on March 4, 2025
Posted by: Debra24462
So easy to use and understand. Thanks to TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
STILL THE BEST
on March 4, 2025
Posted by: DINGBAT99
from Somerset, KY
TURBO TAX IS STILL THE BEST, EVEN THOUGH THEY STILL MANAGE TO SNEAK IN AN EXTRA FEE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 4, 2025
Posted by: Angelfacemom
from Benson Az
Great service over all satisfied. Thank you turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS GREAT.
on March 4, 2025
Posted by: GEN27miau
from san diego ca
It feels great to be able to file your taxes on your own. thanks to this amazing website!
Written by a customer while visiting turbotax.intuit.com