Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is simple and easy
on March 29, 2026
Posted by: BridgetPro
from 534 Flowerdale Street
Very easy process, everything was explained simply when I asked questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Stop Pushing add-on features
on March 29, 2026
Posted by: Tax Payer 042025
from Texas
Too many prompts and pressures to add features I don't want or need like "MAX Defense". I've used TurboTax for over a decade and this will probably be my last year. Would happily pay someone else more money for a lower-pressure experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on March 29, 2026
Posted by: Zach11726
from Des Moines, IA
Great experience. It was very easy and not painful to get stuff taken care of.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Straightforward
on March 29, 2026
Posted by: Nick Name 99
from WI
The process to file my taxes was very easy and the help I received from the expert CPA over the phone was excellent as well!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 29, 2026
Posted by: MST31
from Indiana
The software was easy to use, and it guided me through the process step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on March 29, 2026
Posted by: EvenSteven61
from 7716 N 110th Lane
Easy to follow step-by-step instructions with refund directly sent to bank account...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 29, 2026
Posted by: Sandybella
from MI
Easy to file ,very good guidance,Turbo Tax is awesome
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Site.
on March 29, 2026
Posted by: Geeg25
from Oregon
Everything was very easy to understand and use. Would highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com