Very informative. It literally walks you through the process. Also there is no guessing on which forms need to be filed. They are all filled out for your review at the end of the transaction.
So, i filled in my information, summited my returns. Got rejected from State of Indiana. The help that was given by the site was "go here, fix that" but i could never got to "there". My work around was to Delete the State of Indiana return and start anew....
Too expensive, and the whole "let's review" part and "let's check" after everything I input is annoying. I only use this because it has all my info saved to make it quick next year.