Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Federal E-File was killed for this, I hate it.
on March 4, 2025
Posted by: PaulP89
Too expensive, and the option to view and download your returns without paying was removed. Federal E Filing was killed recently by Elon Musk, so that Turbotax can keep charging $70+ for entirely ordinary tax situations. Disgraceful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 4, 2025
Posted by: Good guy1986
Good great service was easy to use a the help was plentiful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rejected
on March 4, 2025
Posted by: davenport330
from United States
Rejected 4 times-would not give me the right forms to fill out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Call Support Rules
on March 4, 2025
Posted by: BeavisCalls
from Lansing, Michigan
Turbo tax app had an issue by the app not updating through play store properly, but it all quickly worked out! Call support answered my call promptly and fixed the issue walking me through the troubleshoot easily! They were very nice and understanding about the issue while kindly resolving rejection! Glad I chose them for filing taxes this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is bait and switch
on March 4, 2025
Posted by: Shandance
Turbo tax has sneaky fees. I'm super disappointed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super great help
on March 4, 2025
Posted by: Dougclassof69
I'm kind of stupid, so it took quite awhile. I'm sure for others it wouldn't take so long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
JacksTurboExperience
on March 4, 2025
Posted by: KLJack
from odenville alabama
process went smoothly imported some data from previous years. dislike all the times i was offered updates$$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on March 4, 2025
Posted by: Anonymous
from Greenville, North Carolina
Great experience overall! Very easy to use, will definitely use again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com