Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
New York Inflation Check Issues
on March 29, 2026
Posted by: Red1530
from New York
TurboTax was not clear on how to enter the Inflation Refund check that was issued by New York State in 2024. There should have been a dedicated section for New York tax filers to enter the Inflation Refund check as the check was only had federal tax liability.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 29, 2026
Posted by: Strawberrypatch
from Sc
Great will use again next year. I will also recommand to a friend
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on March 29, 2026
Posted by: Cascadeskies
from Washington
Only thing I would change is that it is difficult to move between screens as some do not have scroll bars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and straight forward
on March 29, 2026
Posted by: chlea1
from North Carolina NC
The process was self explanatory and explained the details very well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on March 29, 2026
Posted by: jbmert
from Texas
Easy to follow and instructions are user friendly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax 2025
on March 29, 2026
Posted by: Stevie3134
from Florida
Quick and easy. Liked the page asking for all my required paperwork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy
on March 29, 2026
Posted by: LHG2026
from Colorado. CO
The only thing I could not find in the program was to automatically go to a contributed item value estimage.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax - Fed / State
on March 29, 2026
Posted by: Bens Federal
from TN
Hard to understand some of the guidance. i.e. when comparing standard deductions with itemized. 1099-NEC forms were confusing...
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com