Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good program
on March 29, 2026
Posted by: LeahRose04
from Washington
Easy to complete and easy to file my taxes. I like it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading Ads
on March 29, 2026
Posted by: RFB2
from Oklahoma City OK
They said they have a free version but you cant actually file without pay for it. Very misleading
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy and efficient.
on March 29, 2026
Posted by: Loogie17
from TX
Quick and easy. Efficient and convenient. A little scary how it found my W-2 so quick. Pulled out the information. Also scary it had so much information saved from last year. Lol.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Glitch in software
on March 29, 2026
Posted by: Jef1966
from VA
Software has a glitch. It is listing my 1099 as a w2 and doubling the amount of tax withholding from my actual W2 which inflates my state return. Tried starting over and it still did the same thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 29, 2026
Posted by: tandaeasy
from NM
easy to use as always - guides me right through - easy and done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
On line experience was ordinary
on March 29, 2026
Posted by: bjm17
from FL
Much better when I could download and then do as in previous years. Found this filing annoying and non-intuitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on March 29, 2026
Posted by: MQ26
from NC
Turbo Tax makes it easy for me to complete the task of preparing and filing taxes. I like the fact that it walks me through the situations that may apply to me. This year, I was pleased to be able to choose the standard deduction up front rather than taking time to fill in all the possible deductions, only to find out that I didn't need to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy-peasy
on March 29, 2026
Posted by: GP AP
from Michigan
Pretty quick, easy enough. Likely using again. Have your last years tax return on hand to make it easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com