Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTa is a great tool
on March 4, 2025
Posted by: RaulMtzQ
It was easy to file, even more since they have my information from last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completely Satisfied with Turbo Tax
on March 4, 2025
Posted by: MawMaw T
from Lillian AL
Been using Turbo Tax for years and it can't get any better than this.
So easy, very easy to understand and answer the questions. Wouldn't use anything else.
So easy, very easy to understand and answer the questions. Wouldn't use anything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than paying an accountant
on March 4, 2025
Posted by: Joeyz1
Took me a little bit longer than they said, but it was very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
still like using turbo tax
on March 4, 2025
Posted by: Ronnie 1
from North Port, Fl
Just a little confusing making corrections, but I got through it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on March 4, 2025
Posted by: Syl2025
from California
Was easy and done in a reasonable amount of time in my home and got me back more money then if I had filed it myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Slightly better than H&R Block
on March 4, 2025
Posted by: RonNoSpam
from Colorado
As hard to navigate as H&R Block's site but at least your CSR seemed more knowledgeable than theirs. Got logged out while awaiting some code via email that has yet to arrive, so there appears to be something wrong with sending codes via email (how about using text since you required my phone number?). Charged us and appeared to submit both our federal and state taxes yet before I was logged out. Yet, when I logged back in, your site said we hadn't filed. Had to call to talk to a CSR to figure out what was wrong. She said there were items left to review that we never saw, probably because we were logged out while awaiting that code that still hasn't arrived. VERY confusing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees fees fees, hidden fees.
on March 4, 2025
Posted by: TaxTheRICH69
fees fees fees fees fees fees fees fees fees fees. Hidden fees for using the "pay using my return" option that were very hidden until almost the moment of submitting. Please be more transparent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yay taxes
on March 4, 2025
Posted by: dointaxes69
from texas
veeeeeeery quick and eeeeeeeeasy to do. two thumbs up
Written by a customer while visiting turbotax.intuit.com