Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,443 Reviews)
Rating breakdown 87,443 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax Review
on March 29, 2026
Posted by: Mathias43
from CA
Way too expensive, had hard time for S/W to find last year's return to import.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, easy to navigate and reliable.
on March 29, 2026
Posted by: la2ca2txretired
from TX
After using Turbo Tax for many years, i feel very confident in the product. in fact, I've switched a few friends over. Private accounting firms charge way too much to simply plug in numbers you have to gather. I understand there are some tax situations an expert may be needed, but honestly -- once retired it's not complicated.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on March 29, 2026
Posted by: Javi1972
from Arizona
I've used Turbo Tax for many years now. Their interactive AI guidance if you have any questions, is next level. Never had any issues when filling.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
taxes suck to do
on March 29, 2026
Posted by: taxes suck TM
from Washington, WA
i had to pay 700 dollars so one star is all i can give....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 29, 2026
Posted by: Ennyy
from Maryland
It was a good experience anf I like it very much. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Doraelia!
on March 29, 2026
Posted by: Kaykay33b
from IL
Speaking to Ms. Doraelia gave me the peace of mind I needed! Taxes are very complicated when you have multiple incomes coming from different states, and I feel so much better knowing my forms and calculations were reviewed by an expert.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth filing.
on March 29, 2026
Posted by: Gabby E
from TX
Amazing & smooth filing process. I was easily able to complete.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 29, 2026
Posted by: jmk13151719
from LA
great! helpful at determining if I needed to choose the standard deduction or itemized
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com