Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
ok
on April 19, 2026
Posted by: Anonymous
from Tennessee
It was hard to understand and kept taking me in a loop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to work with turbo tax
on April 19, 2026
Posted by: vee10163
from ny
great to work with i recommend this to anyone, tax expert available with any questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unable to downgrade plans
on April 18, 2026
Posted by: kaitcc
from UT
Tubro Tax scammed me of $150. They told me that I needed the deluxe version in order to get the certain return I wanted. My taxes got rejected and when I fixed the issue, I was unable to get my return. I could have used the free version but I was unable to be refunded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
simple tax
on April 18, 2026
Posted by: billa 2025
from il
simple ti use, fast, trustworthy, easy to follow !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is terrible
on April 18, 2026
Posted by: jieun
from Cambridge, MA
They rejected my tax return both federal and state by the reason of my SSN and my spouse SSN were recorded same numbers. But, they were wrong. I had CORRECTLY put my SSN and my spouse SSN. So, there was not a change to re-file them. I didn't do any incorrect, but they did something wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 18, 2026
Posted by: ssttww
from texas
ok, thank you very much. Ya'll are great. We appreciate you.....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing made easy
on April 18, 2026
Posted by: GQB1
from Illinois
The filing process was easy and did not take long to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1 million stars
on April 18, 2026
Posted by: Anonymous
from 707 Poplar St
ester was very helpful she was great very good custumer Servise she is the best
Written by a customer while visiting turbotax.intuit.com