Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Love it
on March 13, 2025
Posted by: Pete 2468
It was easy to use and straight forward . Took only an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on March 13, 2025
Posted by: JulieBeth25
My experience was great! So easy! Will do this again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY to USE
on March 13, 2025
Posted by: Mimi 25
EASY, easy , easy to use. I use it every year and it keeps getting easier. Love the straight forward questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but too many fees
on March 13, 2025
Posted by: Gn444
from El cerrito CA
Too many fees. I try to go with the cheapest and always seems there are extra fees thrown in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 13, 2025
Posted by: gretchen4064
from STOCKTON, CALIFORIA
great info and input, working friendly very respectful and easy to work with
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 13, 2025
Posted by: Ejnic
Hahley was a LARGER than life help for me. thanks for having her as phone help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bring Back Free Filing!
on March 13, 2025
Posted by: LKM29
I am not quite sure when the free filing ended, but I wouldn't have continued to use TurboTax if I had known that it wasn't an option anymore. The efiling is the only reason why I followed through on it this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shame on You!
on March 13, 2025
Posted by: RobthePoor21
from AZ
I made $2000 for the entire year, yet you chare me over $100 just to file - this is robbing the low income and unemployed individuals. Shame on you!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com