Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Satisfied
on March 13, 2025
Posted by: Dr Muscles
from Pittsford, NY
Got me every credit they could find, and then some!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax got the job done
on March 13, 2025
Posted by: IKH19
from Los Angeles, CA
it was an easy experience but the fees were too much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use
on March 13, 2025
Posted by: STLLOVE995
from Bernalillo, New Mexico
It is always quick and effortless to file under TurboTax. I have always liked that it can pull up my information from the previous years, making it easier to fill out. It provides a lot of support to get taxes done and gives many options to make filing easier. The only thing that I did not really like was the amount charged for using TurboTax at the end. I do not remember it being this expensive last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax uses manipulative behavior
on March 13, 2025
Posted by: TurboTax is underhanded
I was misled into selecting yes at the end of doing taxes. I did not wish to share my information with turbo tax as a building guide for their program. As well, there was no option button to go back and make that change, only a continue button. Baited me into believing I was selecting proceed with filing my taxes only to find out they merely was using me as a pawn. Very unhappy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on March 13, 2025
Posted by: Sirdondada
from MA
The website was user friendly with great tools. I am glad to have used it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I like using Turbo Tax
on March 13, 2025
Posted by: Jarring
from Georgia
Filling out the form was a little jarring, but Tanya helped me fix the problem.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
you kept me on task
on March 13, 2025
Posted by: vanus
from scottsville, Ky
You always guided me back to the correct path to take.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great
on March 13, 2025
Posted by: Jnels1111
Way to many ways to trick someone into more expensive options
Written by a customer while visiting turbotax.intuit.com