Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,442 Reviews)
Rating breakdown 87,442 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple and convenient
on March 30, 2026
Posted by: pd225
from TX
Used TurboTax for years. Online version is fine, really no difference from download
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DO BOT USE TURBO
on March 30, 2026
Posted by: crystal876524567890
from oregon
the fee are out of control I am a single mom and you took almost 200 for filling if I had known there was a fee to get deposited NEVER would have done it soooooooooooooo mad will not use you next year and will review this everywhere I can
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it is good thanks
on March 30, 2026
Posted by: 77 shirley
from GA
it was ok have used previously will use again thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on March 30, 2026
Posted by: Mirandaflo
from Texas
This process was pretty easy and stress free. This was my first time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 30, 2026
Posted by: Ily 2025
from florida
great experience easy to use will recommend to friends
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX IS NOT FREE
on March 30, 2026
Posted by: GodzillaCoach
from Louisiana
It was supposed to be FREE!! i CAN SEE PAYING FOR STATE FILING AND AUTO DEPOSIT. BUT TURBO TAX WAS SUPPOSED TO BE FREE!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is okay
on March 30, 2026
Posted by: kp1229
from Maryland
Filing my taxes with turbotax was slightly a stressful experience and expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
directions are clear
on March 30, 2026
Posted by: Piggyknine
from Louisiana
Relatively easy to use. Slightly confusing at the end when filing with all the options.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com