Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,442 Reviews)
Rating breakdown 87,442 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
YOU GUYS ARE CROOKS
on March 30, 2026
Posted by: CYNTHIA1956000
from COLORADO
The system was difficult to navigate without incurring extra charges and no easy way to opt out. Since it cost so much this year, I will be hiring a tax preparer next year. It seems like you get people investing time in preparing the return, them hold the return ransom for more cash. I'm taking my business, elsewhere. I hope others do too!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax saved me from having a nervous breakdown
on March 30, 2026
Posted by: Kritter Mom
from California
I was in a panic with my 2025 tax return because I didn't know how to handle the total withdrawal I made from one of my IRA accounts. I was so stressed out that I was making myself sick! I was afraid I was going to have a heart attack! It will never happen again thanks Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very good
on March 30, 2026
Posted by: Malcon
from North Carolina
It's always accurate,and easy to use and works with Windows.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Outstanding
on March 30, 2026
Posted by: 1BWM
from FL
TurboTax did an outstanding job of leading us through our income and expenses. The review process was very helpful, and it helped us find a significant deduction we missed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
We survived taxes
on March 30, 2026
Posted by: Kazzner 2026
from Utah
I hate taxes and the thought of them but I guess they're mandatory
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Ease of use
on March 30, 2026
Posted by: Mando1951
from california
Somewhat easy to use, once you get over being nervous.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great resource to use
on March 30, 2026
Posted by: Fr0sty
from Auberry, CA
Easy to read and understand topics and directions. Vey helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on March 30, 2026
Posted by: J Murg II
from New Jersey
Turbo Tax always makes filing my taxes less painful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com