Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,442 Reviews)
Rating breakdown 87,442 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing
on March 30, 2026
Posted by: JoAnn5859
from Florida
My husband and I did our 2025 tax return on our own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will definitely use turbo tax again
on March 30, 2026
Posted by: JenTolentino
from ILLINOIS
Very helpful and guides you through the process, especially Sheryl.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
USER FRIENDLY
on March 30, 2026
Posted by: TaxSeason26
from ARKANSAS
I DIDNT' USE ANY TURBO TAX ASSISTANCE. I JUST USED THE SOFTWARE ON MY OWN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on March 30, 2026
Posted by: Yoyo89
from South Carolina
Yes is my 2nd time using TurboTax it was awesome I would recommend it to my family and friends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So close to acheiving that "Awesome" review.
on March 30, 2026
Posted by: Kimberly17171717
from FL
The only issue I have is, I didn't want deluxe! I wanted to do this myself! No fee involved beside the $40 processing fee.
Our family desperately need every dollar we can.
Our family desperately need every dollar we can.
You could make up for that by helping us get our money back for Market Place. I am Kimberly and I never signed up for that. I just recently cancelled early this year. I've had the same insurance for over 10 yrs now. I don't pay much. Usually all free.
So how can I retrieve this $300+ they took from us? I never used it. I never paid a penny for it.
So how can I retrieve this $300+ they took from us? I never used it. I never paid a penny for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Classic Tax Scam
on March 30, 2026
Posted by: fucturbotaxxx
from New Jersey
Disingenuous pricing. Told me I could file everything for free only for me to go through the whole process and I find out I need to upgrade because I put $10 in an HSA. Also charged me for a state return when the site said it would not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amount owed should be red
on March 30, 2026
Posted by: suggestone
from MA
Easy to use, had a lot of "?" buttons or "more information/help" options which were very helpful and easy to access. My only suggestion is that it would be nice if you owe money the amount at the top of the screen is in red instead of black/grey. I like that a refund is in green, so if you owe it should be in red to bring more attention to it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 30, 2026
Posted by: MarkBarb71
from Michigan MI
Easy to use and follow. Provided great instructions
Written by a customer while visiting turbotax.intuit.com