Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
We at TurboTax lie about how much we charge
on March 18, 2025
Posted by: TurboTaxLies305
You lied about the cost. You started with $69 but never mentioned that you would add an additional fee when it came to sending the file to the IRS. I'm sure who ever reads this won't care. So go ahead and print it out so that you can wipe your culo with it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax very easy and explainable
on March 18, 2025
Posted by: BrianBenin
from Philadelphia, PA
Turbo Tax very easy and explainable, use for many years
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 18, 2025
Posted by: Peteman923
Very helpful and easy to use, able to get the best results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I will never use turbotax again.
on March 18, 2025
Posted by: Dave28138
TurboTax is very deceptive in selling their product. You will not get the price you are told. You will spend a LOT of time completing your taxes then get hit with add-ons and fees that are not disclosed until you are so invested it doesn't make sense to start over with a reputable company. I won't be using their services in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Intuit and TurboTax is excellent!
on March 18, 2025
Posted by: Twinlead
from Fairport, NY
Due to an error on my part from unintentionally failing to submit 2023 taxes I was unable to file for 2024. I called for support and Amy helped me through it very helpful and professional. Thank you, Thank you, Thank you!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax 2024 Tax Return File
on March 18, 2025
Posted by: baileyboi1972
from Gainesville Florida
Difficulty in correcting several information's.
unclear on help mode. Some information was unclear
I looked like I still was charged even though I canceled efile and selected to mail Tax Return
unclear on help mode. Some information was unclear
I looked like I still was charged even though I canceled efile and selected to mail Tax Return
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amended errors was simple
on March 18, 2025
Posted by: amendedkbs
from Shelton WA
amended and was much better i knew something was wrong but didn't figure out until now
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on March 18, 2025
Posted by: Jessica51869
from Corydon, Indiana
Shaye was very knowledgeable and helpful with my questions
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com