Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,442 Reviews)
Rating breakdown 87,442 reviews
5 Stars
64,935
4 Stars
9,627
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Awesome
on March 30, 2026
Posted by: Palomino1712
from Arizona
TurboTax is Awesome and easy to use. I usually buy it every year. This my 1st time doing it online.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAXES IF AWESOME
on March 30, 2026
Posted by: tj DOUGLAS
from florida
VERY GOOD MUCH THANKS AND THANKS IN ADVANCE HAVE A
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on March 30, 2026
Posted by: dmarkoe
from New Jersy
EASY AND CONVIENIENT IDIDNT HAVE ANY PROBELMS UNDERSTANDING ANYTHING
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Pleased
on March 30, 2026
Posted by: CTrent
from Michigan
After spending hours trying to file my taxes with a competitor (errors with their program, live help had no idea how to fix the problems), I cut my losses, took a chance, and decided start over using TurboTax. It was simple, straight forward, user-friendly, easy to use, and I was done within an hour. I only wish I would have used TurboTax to begin with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax isn’t free for everyone.
on March 30, 2026
Posted by: lissa559
from California
Very upsetting I don’t get the option to file for free. I was given very little money back and on top of that I charged $172 just to file. I’ve filed for free before but now I’m not even given an option to do it for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is turbo
on March 30, 2026
Posted by: Unclemike 3113
from 2209 15th Ave. N
Very Helpful and on point very personable responcivve
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done.
on March 30, 2026
Posted by: Working247
from Virginia
Great product. Painful process! Takes me much longer than anticipated each year. New rules, regulations.Taxes are difficult because I don't want to make any mistakes that will trigger any problems in the future. But so far, so good. TurboTax explains the process during each step and I feel more confident that taking them to a tax preparer, who may not be as thorough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great east simple
on March 30, 2026
Posted by: KingPunchTurboTax
from 100 Lincoln Way E
Great easy and very simple will be coming back every year. never saw anything so simple and self explanatory
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com