Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax
on April 20, 2026
Posted by: Rtut
from AZ
Walked me through step by step, very helpful and courteous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Easy
on April 20, 2026
Posted by: mckennabean
from New York
Explains everything well, but can be irritating to go return to certain pages and have to click through things that you've already reviewed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!!
on April 20, 2026
Posted by: Crlynn
from KY
Turbo Tax is easy to use. I like the way it covers each area that needs to be addressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent customer service
on April 20, 2026
Posted by: Wendy418
from Portland, TN
I was totally frustrated with my tax return and the young lady that helped me today was extremely helpful and polite, she had a great deal of patience which helped me to calm down as she helped me work through my problem. Thank you young lady, sorry I didn't remember your name, but you were awesome. KUDOS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 20, 2026
Posted by: katina13
from in
turbo tax allows me to do my own taxes with a sense of confidence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was alright
on April 20, 2026
Posted by: Bren004
from New York
The guidance can get a bit confusing but overall good.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 19, 2026
Posted by: Jenn6577
from Alabama
I loved that it was easy and step by step. I definitely recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I prefer the old format of Turbo Tax.
on April 19, 2026
Posted by: Flattiop
from Tennessee
I found the format easy to follow, however, I did not like being unable to see the document.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com