Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,537 Reviews)
Rating breakdown 87,537 reviews
5 Stars
65,000
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on October 16, 2026
Posted by: Meka4boyz
from Alabama
It was a little frustrating. I had to keep redoing my taxes
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Complicated
on October 16, 2026
Posted by: Shasta1989
from Oklahoma
It was confusing on if I could claim my other child as well since she lives with me more than 1/2 the year
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on October 15, 2026
Posted by: fminor
from AL
it was good good good good great experience until I got to this survey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax
on October 15, 2026
Posted by: ArtMun
from GA
Great to work with. Thank you for your help. I will use you again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is trash always up charging
on October 15, 2026
Posted by: TurboTaxsuxx000
from TN
TurboTax sucks won’t use them anymore. I’m always getting uncharged for hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Expensive & Upsells/
on October 15, 2026
Posted by: WayTooExpensiveSkipIt
from maryland
Extremely expensive at the end with no warning of how expensive it would be beforehand. Constant pushing of products/services I don't want or need with upselling.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy
on October 15, 2026
Posted by: Turbotax1969
from TN
Easy interface, easy to get around, been using for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on October 15, 2026
Posted by: Borna
from New York
good experienve. Thank you so much for the help. It was good.
Written by a customer while visiting turbotax.intuit.com