Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,217 Reviews)
Rating breakdown 87,217 reviews
5 Stars
64,797
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Efficient But Includes New Hidden Fees
on January 16, 2025
Posted by: habitualefiler
I have been using TurboTax for years and used to love this service. The last two years they have added hidden fees and you end up having to pay for things you didn't agree or sign up for. I still think the process is streamlined and useful but wish fees were more transparent before starting to file. For instance, I knew I would have to pay $39 to file state with them, but it wasn't clear until the end that I would have to pay an additional $39 to file the federal (a charge that isn't agreed to before filing or explained by additional service provided.)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 16, 2025
Posted by: Clem1951
Turbo Tax is easy to use and you can do it at home.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth
on January 16, 2025
Posted by: CrypticCosmos
from Westfield, in
Good stuff, got higher return her than H&R. The cost were exactly the same even with discounts considered. Smooth process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 16, 2025
Posted by: Lett94
Super-efficient. Keeps me organized. I love the Safety and security it gives me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax will not disappoint you
on January 16, 2025
Posted by: Geo239
from Bonita springs, Florida
Very helpful and time saving definitely recommend to everyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THE BEST!
on January 16, 2025
Posted by: MS BIRD
from CHICAGO
IT WAS QUICK SIMPLE AND EASY! I HAVE BEEN USING THEM FOR OVER 15 YEARS!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good service
on January 16, 2025
Posted by: Panda2022
from LIVINGSTON TEXAS
Was easy to use and not a hassle what so ever. Very pleased!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eazeeeee!
on January 16, 2025
Posted by: Anonymous
from Bronx
Faster than you can say taxes! Always feel good after finishing them.
Written by a customer while visiting turbotax.intuit.com