Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,431 Reviews)
Rating breakdown 87,431 reviews
5 Stars
64,929
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Speedy and convenient!
on March 21, 2025
Posted by: melissab5
It was not difficult at all. Process took me less than an hour as a first time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many ads
on March 21, 2025
Posted by: Kiley44
Honestly, seemed like I was dodging adds the whole time. Having to start over because I didn’t want to pay 300 dollars instead of allowing me to just change the service I used. Every other page was an add to up service you for things you did not need. I would have liked more of an itemized breakdown. But I trust your software. Please remove some adds
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Free is not free
on March 21, 2025
Posted by: BlackberryMoon
from VT
This is not "free". You have to pay for your state taxes, then pay them to do the filing, then, pay them to deposit your money in your account, then, there was a surprise $69 for their "deluxe" package which I did not use, but I guess since I asked one question it was added.on. Ended up costing me $167 to file my tax s "for free'.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painless
on March 21, 2025
Posted by: LDubz
Quick and simple carried over a lot of last year making it seamless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for Taxes
on March 21, 2025
Posted by: Randy1_2
Fairly simple for taxes. I did not need help beyond what is on the help menu
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Sucks Now
on March 21, 2025
Posted by: ZZZZZZZZZZZZZZZIhateTT
This will be the last time I ever use turbo tax. Worst experience I've ever had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool
on March 21, 2025
Posted by: Trev05
This was easy to use, step by step guide is very helpful. i was able to get my taxes done in under a hour with having 3 w2's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks.
on March 21, 2025
Posted by: Ttsucks17
This is a fraudulent service, they plaster FREE FREE FREE everywhere but if you take the lowest standard packages you will still be fined to oblivion. $200 dollars in fees. This is NOT a "free" service read the fine print.
Written by a customer while visiting turbotax.intuit.com