Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,430 Reviews)
Rating breakdown 87,430 reviews
5 Stars
64,928
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is easy to follow
on March 23, 2025
Posted by: Repeat58
from South Florida
It was understandable and easy and fast. I felt very comfortable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is Very Disappointing
on March 23, 2025
Posted by: The Queen 1
from York, PA
I had to do my taxes online this year because my computer was too old for the format I have used for years. Instead of having all of my info automatically uploaded from my computer, I had to type all my info and learn how to use the online program which I found to be confusing and frustrating. And all of this cost me $20 more than the download program and didn't even include my State filing!! What a rip off! Why on earth is the online filing system (which isn't very good) MORE than the download program? This is purely a money grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbotax, easy to use but expensive fees
on March 23, 2025
Posted by: stephen2020202020
from nj
Easy to use, but expensive. Even with the "free" filing for federal ended up paying over $200 in fees. $118 2 state tax returns, a fee to pay state charge with federal.... If i had felt like redoing all the info again into a different service I would have to save on the fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax
on March 23, 2025
Posted by: noneyer
too many sell you something questions before filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Feels like a scam
on March 23, 2025
Posted by: Steve6942069
from Franklin, WI
Everywhere states that all filings are free. I do not have a complicated tax situation, the thing they claim is my HSA account which I do not contribute to (my employer does) which disqualifies me from free federal, and then the state didn’t give a reason for voting almost $60…and the best part is that it wasn’t explained until you are all done and already spent 2 hours doing everything…I will be researching what to do in the future to not have to give these scams any more money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax made life easy
on March 23, 2025
Posted by: OddBum
from Illinois
So far, made the process relatively easy and am Hoping the IRS approves of how the information was filled out.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great easy to use
on March 23, 2025
Posted by: Jggallegos13
from Avondale arizona
Turbo tax is very easy to use!! It was a great experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 23, 2025
Posted by: Boofinz
Great. Made it easy to use. Been using for years, and will continue to use
Written by a customer while visiting turbotax.intuit.com