Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on March 30, 2026
Posted by: MissQ001
from KY
Easy experience with guidance support great features
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy
on March 30, 2026
Posted by: Boomer4067
from Missouri
I did not interact with anyone to prepare my returns.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off
on March 30, 2026
Posted by: False not free
from Ga
Forces you to upgrade and spend 187.00 for nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent guidance through a complex process
on March 30, 2026
Posted by: TheBetterNewt
from MS
Excellent guidance overall!
One tiny hiccup along the way: as I as filing for the first time with Mississippi 529 account contributions, the instructions for entering those contributions could have been a little more obvious, but with some Googling and using the AI chat, I was able to figure out where to enter it. Thanks for 3 years in a row of easy DIY tax filing!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the BOMB!
on March 30, 2026
Posted by: Kimmy1971
from Wisconsin
Turbo Tax is always very quick and easy to navigate through the site.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is extremely user friendly
on March 30, 2026
Posted by: Doctor Master Chief
from California
Great Experience no complaints at all. This service is truly empowering; makes filing my taxes easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on March 30, 2026
Posted by: Mariah4167
from Minnesota
thank you, you helped me with my taxes.
thank you so much
thank you so much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on March 30, 2026
Posted by: Margi01
from Pennsylvania
i didn't engage online assistance but the process was easy to follow. Guidance through questions were very helpful and educating
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com