Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
very helpful and easy
on March 31, 2026
Posted by: rhondalr
from South Carolina
step by step walk through makes it easy on the person
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience
on March 31, 2026
Posted by: UdayReddy
from SC
awesome guidance in every step. explaining the stuff on the same page
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very disappointed in this version.
on March 30, 2026
Posted by: SherylJ0102
from Michigan MI
I have been using TurboTax since the early 90s. This version didn't have a place to save your work. I got kicked off several times and had to reenter some of the info - apparently is does automatic saves. This was unwieldly and difficult to navigate. I think next year I'll try something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 30, 2026
Posted by: RLuis08
from California
Saved me tons of time. First timer, had no idea what I was doing and Turbotax made it an easy, streamlined process. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
trusted tool
on March 30, 2026
Posted by: olgiemorska
from california
trusted tool since 2008, thank you turbo tax, i will use it next year for sure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 30, 2026
Posted by: Rem jr
from Oregon
It was easy to complete. A bit too expensive, I must say
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax gets the job done
on March 30, 2026
Posted by: JWoo0
from Washington, WA
It's fine. Honestly, I have used this and others. Although the AI portion is convenient; I think everyone else also has that. But, I use this method because it's cheaper than going in person. I understand the securing your ID steps, but it feels more like they are just trying to capture more info for marketing purposes.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 30, 2026
Posted by: Brynjulf70
from Utah
just easy and helpful. doesn't cost as much. East explanations
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for sharing! We’re glad you found our service to be a cost-effective solution for your taxes. We’ll keep focusing on delivering that same great value every time you file.
Written by a customer while visiting turbotax.intuit.com