Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great experience
on March 31, 2026
Posted by: JulietteR
from California
I have being filing my taxes with turbo tax for a few years, always great features, simple and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and user-friendly
on March 31, 2026
Posted by: Rolly59
from Washington
Turbo Tax is easy and convenient to use. It's user-friendly. Additional information is readily available.
Thank you, Turbo Tax!
Thank you, Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenience
on March 31, 2026
Posted by: thefranky
from new york, ny
Very convenient and user friendly. Will continue to use the services into the foreseeable future.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a cut above the rest
on March 31, 2026
Posted by: Pinky27
from Connecticut
Very easy to navigate. Works like a well oiled machine
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to get through
on March 31, 2026
Posted by: Peggym91
from Delaware
Very helpful and easy to use walks through each step
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy to use
on March 31, 2026
Posted by: San0
from Maryland
I did not engage with a live Representative to process this return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very disappointed in turbo tax
on March 31, 2026
Posted by: Samual1
from Michigan
Let me file my taxes charged me 239$ for me to have to go through and amend my taxes which you guys did hep but I think it’s kinda stupid because if you guys are helping me it should be done right the first time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on March 31, 2026
Posted by: Zebraza
from California
love it and its so easy to use, just save your forms and do it yourself 10/10 recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com