Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great! But need to fix the Military discount feat
on March 31, 2026
Posted by: mhzr
from Texas
Every year I file, I run into the same issue. Military discount does not get applied at the end and it tries to charge me full price. I end up on the phone for long periods just to get a code, which the system alas es me will be applied at the end during the review step. Customer service always comes through, but it is time wasted that shouldn't have to be.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on March 31, 2026
Posted by: VAS2688
from South Carolina
Turbo taxes made sure that all of the new tax laws were implemented
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2026
Posted by: Taxesgibbo
from Florida
Easy to use and fast; I like the comparisons to previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & fast
on March 31, 2026
Posted by: NadZ44
from TX
I love how fast and easy it is to file. It us understandable and so easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its OK
on March 31, 2026
Posted by: Unimpressed26
from NY
Been a long time user of Turbo Tax. Started at a decent $39 fee to file taxes. Now its $158! The price to simply file to get a refund climbs every year. This "helpful product" has just become another tool to drain us of the little money we already struggle to earn.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on March 31, 2026
Posted by: KaylTayl
from New York
I use turbotax every year, and their experts are always very nice and ready to help! I worked with Lisa this year and she had fast answers to my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on March 31, 2026
Posted by: Nate_89
from Ga
My experience with TurboTax has always been great ever since I've been using TurboTax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is still the fastest way to file your ta
on March 31, 2026
Posted by: ChromeDomeGnome
from Arizona
About as easy as you could wish. Simple, concise, and fast.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com