Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,430 Reviews)
Rating breakdown 87,430 reviews
5 Stars
64,928
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
hmmm
on March 26, 2025
Posted by: sweety p
I am A little bothered by, Having to pay. We assumed it was free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 26, 2025
Posted by: Beck2316
Awesome experience. First timer. So easy!! Will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very simple
on March 26, 2025
Posted by: jturner750
The process was fast and easy! I will use it next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax one of a kind.
on March 26, 2025
Posted by: MarvelousUno
from Napa California
It was simple and self explanatory. I advice people to stop paying to much on other tax preparers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks
on March 26, 2025
Posted by: XOAnna
from North Carolina
only gave 1 star because i had to i would give 0 if Used to be free now you have to pay to file 0 stars. payed $128 when my return will only be $165 what a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 26, 2025
Posted by: Lynn Kendrot
from Rochester, NY
No contact with anyone else. Easy to use. I thought I was using a free turbo tax, it was not free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
???
on March 26, 2025
Posted by: Ronham45
from Florida
Turbo tax online is not user friendly.
Very difficult to go back and review inputs. Need to be able to look at individual forms during process.
Will use download versions in the future
Very difficult to go back and review inputs. Need to be able to look at individual forms during process.
Will use download versions in the future
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very nice
on March 26, 2025
Posted by: Buggy1950
from Va.
Very easy to use, I'm very impressed with the program and the help.
Written by a customer while visiting turbotax.intuit.com