Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,430 Reviews)
Rating breakdown 87,430 reviews
5 Stars
64,928
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Very staright-forward and easy to use
on March 26, 2025
Posted by: Shay0000000007
from San Antonio, TEXAS
Was really hoping to not have to upgrade my account, I would like there to be more free options. Overall the process took no time at all! It was simple and I was walked through the process very well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use.
on March 26, 2025
Posted by: BNW03
from Iowa
My experience with TurboTax was good. It is easy, fast, and a good way to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use!
on March 26, 2025
Posted by: Taxesallday
from Oklahoma
I like sitting in my chair with my W-2’s and doing my taxes on my phone. TurboTax has made it abundantly simple and uncomplicated to do my taxes. Love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Say yes to TT
on March 26, 2025
Posted by: JenandJus
from Kentucky
My spouse and I always use Turbo tax. It’s convenient, accurate and we get the answers we need every year !
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
LUST DEMON
on March 26, 2025
Posted by: lgdgray
from Massachusetts
the 40 dollar processing fee is GOUGING!! multiply that by 1,000,000 tax returns
GREEDY!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fairly simple
on March 26, 2025
Posted by: WillyJim
from Colorado
The proceedure was fine. The review process was sometimes redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had to pay
on March 26, 2025
Posted by: CJohnson735
I don't know why I have to pay for this now when I didn't the last 7 years. Also why was an extra fee charged when I wanted to pay with my return, I wish that was more clear and I had to restart the whole filing and paying process in which I had to click the learn more button and then three words were on that section "fees may apply." I'll be sure next year to check price differences with other competitors to Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet
on March 26, 2025
Posted by: ScoobertDoo
Quick and easy. No hassle, and incredibly simple to do.
Written by a customer while visiting turbotax.intuit.com