Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,430 Reviews)
Rating breakdown 87,430 reviews
5 Stars
64,928
4 Stars
9,622
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Puts the turbo in Turbo
on March 26, 2025
Posted by: Cueen
Pretty quick and easy the way people need it to be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice program
on March 26, 2025
Posted by: Jk9009
Made it easier than normal so it worked better than before
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is easy to use.
on March 26, 2025
Posted by: Anonymous
from Augusta, G.A
It was easy to navigate, which is something I truly appreciate.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scummy forced premium
on March 26, 2025
Posted by: Moonsushi
Didn't like how they charged me premium for 1 retirement credit that isn't required. When going back and removing that part so it would stay on the free version I still had to pay with no option to remove the premium.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many up sells
on March 26, 2025
Posted by: Disappointeduserin NC
from NC
I preferred this product in the past when they weren't trying to get you to constantly buy additional services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
HSA section not clear
on March 26, 2025
Posted by: EM2428
I didn't realize I even did my tax return wrong until I used Free Tax USA to do a check by using their software to see what their software came up with and their software was much clearer in regards to instructions of the HSA portion. I had to amend my return with turbo tax and give back $600 of my refund. That shouldn't have happened. I'll use Free Tax USA next year and save money by not paying a fee to use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 26, 2025
Posted by: ElMichelle
Quick and easy. Process took a lot shorter than I thought.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good.
on March 26, 2025
Posted by: Can dance
from Arizona
It was easy to use. It was quick and simple. I will use this next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com