Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,216 Reviews)
Rating breakdown 87,216 reviews
5 Stars
64,796
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is wonderful
on January 16, 2025
Posted by: Little Jeannie
good i always have a great experience with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best service every
on January 16, 2025
Posted by: Teresa6972
The fastest and easiest and cheapest way to file your taxes get it just as fast.Then using a big tax service that charges you a fortune. Thanks turbo tax sincerely Teresa h.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 16, 2025
Posted by: Vnlwnt28
from Grand Rapids
Fast and easy as always. Walks you through everything. Never had any problems on turbo tax like i
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
child tax credit flaw
on January 16, 2025
Posted by: NJones79
from North Carolina
This year, I made no changes to my personal information regarding my own three children, but Turbo wanted to count them as "other dependents." I checked several times to see "my child" was checked. I deleted their three profiles and re-entered them. After I did, the calculations changed and I received the full credit. Not sure what happened, Turbo....
I have always enjoyed using Turbo Tax (5+ years) and have never had issues before this year.
I have always enjoyed using Turbo Tax (5+ years) and have never had issues before this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only choice is TurboTax
on January 16, 2025
Posted by: mjr00134
I used the basic deluxe version and felt comfortable with all features offered. Easy to use and Intuit makes it easy for everyone to understand their situations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy...
on January 16, 2025
Posted by: Duttyhams
So quick and easy. 17 minutes and done. Love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the ONLY way!!
on January 16, 2025
Posted by: Papabear102
from Miami, FL
I have been a customer for over 5 years, and I love the ease of using TT. I feel in control of my information, and I feel like this was just so easy to do. And If I need any help, they have people I could reach out to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work.
on January 16, 2025
Posted by: Jeff_88
I knocked a star for the add-ons and buy ups they are getting a bit out of hand, and the prices for what you get feel a little high but that's my opinion. the added fees seem a bit ridiculous and could be a bit more upfront which are the reason for knocking it the second star. The software is easy enough to use and gets the job done. As for the help they are friendly and competent and seem to genuinely want to help. Which is why I didn't knock another star
Written by a customer while visiting turbotax.intuit.com