Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on March 31, 2026
Posted by: LeeCh80
from WV
Fast and easy experience. My go to tax service every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 31, 2026
Posted by: Carmen the Great
from NC
Carmen was efficient and helped me tremendously. I appreciate her assistance.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax lies
on March 31, 2026
Posted by: kheperbleu
from Ca
said it was free. ended up paying 175$ this is a lie
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 31, 2026
Posted by: UNFI
from Florida
Easy, Fast and helpful. Very easy to use the Turbo Tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on March 31, 2026
Posted by: ThisNYCGirl
from NY
Easy to use and information is up-to-date. Very detailed and easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 31, 2026
Posted by: Trayvone11
from Illinois
It's Great, Turbo Tax has made it very easy and comprehendible to get my taxes done effiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on March 31, 2026
Posted by: Julesrn419
from Texas
Accurate and easy to follow directions guides you right through
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but took longer than expected.
on March 31, 2026
Posted by: HeatherM1280
from Massachusetts
I wish the AI-Generated answers would have been more personal since I am entering a lot of information concerning my financial status.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com