Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,429 Reviews)
Rating breakdown 87,429 reviews
5 Stars
64,928
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the best!
on March 29, 2025
Posted by: LarryStep
from Metro Detroit
The Turbo Tax product is always the best. I am most appreciative of the friendly and accurate assistance I get when calling in for help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 29, 2025
Posted by: DLLUCAS2024
from Bergen County NJ
Very easy. Happy to have completed our taxes through turbotax.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My New Tax team
on March 29, 2025
Posted by: R9876
This software has improved greatly since I last used it. TurboTax makes it simple to fill out the forms, access the forms, and find previous years tax forms. This is important to me, and why I plan to continue to use Turbotax for all of my future returns. Overall I'd highly recommend TurboTax to anyone filing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax SUCKS
on March 29, 2025
Posted by: Plant17
I understood this service would be free. I ended up paying $168. I will NEVER again use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST TAX EXPERIENCE EVER
on March 29, 2025
Posted by: Albie123456789
from New Jersey
amazing - loved it!!! would recommended to everyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax
on March 29, 2025
Posted by: butterfly1773
i did it all by myself thank you turbo tax. i saved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Numerous TurboTax mistakes two years in a row
on March 29, 2025
Posted by: TurboTax mistakes
from Mesa, Arizona
For two years in a row, doing a simple standard deduction, federal and state tax form and being charged for it. There have been mistakes on three different occasions all information I provided was correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
1/5
on March 29, 2025
Posted by: Mandy880
This company has gone from a decent company that helped people file their taxes to a money making scam. You charge for everything now. There is no option to File for free and you take advantage of broke people by charging them $40 to take it out of their refund so they don't have to pay your $70 fee, then you make it such a pain in the butt to go backwards for people who could afford the fee won't go backwards and still just pay it so that they can file their taxes.
Written by a customer while visiting turbotax.intuit.com