Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Great until there's a glitch
on March 31, 2026
Posted by: Katieall
from ma
I accidentally hit the expert review button and although I told the associate I did it by mistake she issued me service code that didn't work. by the time I got it figured out I had wasted one hour of my day. plus when I finally was issued a code that worked it was 20 percent off which did not cover the cost of the "expert advice" very frustrating!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I completed our taxes in record time!
on March 31, 2026
Posted by: The Real Clancy
from SC
My wife and have been using Turbo Tax for about 16 years and very satisfied with this service. This year, 2026 it seems easier than ever.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made it as simple as possible
on March 31, 2026
Posted by: Elmst2112
from texas
TurboTax Online helped make this process as easy and as painless as possible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not bad
on March 31, 2026
Posted by: gabe856
from 1906 Laurel Road
Had to do it twice due to it no letting me delete and eror on my part
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2026
Posted by: BBNIC
from NC
Not difficult to work your way through. Assistance available if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Follow
on March 31, 2026
Posted by: AJ0269
from AR
Easy to follow and file effectively for my taxes this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax includes new tax law changes
on March 31, 2026
Posted by: RMCSRMCS
from texas
Easy to use. Explains every entry to make sure accurate information is provided.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used it for years and will continue to do so
on March 31, 2026
Posted by: Rod4444
from TX
This year was easier than ever because of our stage of life but I will still depend on TurboTax. Great product
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com