Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax is awful
on March 30, 2025
Posted by: fran1992
poor explanations about how to fill out and answer questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Form 8615
on March 30, 2025
Posted by: EGS24
Form 8615 calculated incorrectly - Line 9 as calculated by TurboTax was incorrect. Note that this was verified by our tax accountants as I had them review the from when it generated almost $13000 of tax - on wages of $11,000 and investment income of $4000.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on March 30, 2025
Posted by: Elkkj
Turbo Tax is awesome, we do not have any unique situations and they ask all the right questions. Super Easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on March 30, 2025
Posted by: K310
Way too expensive for the amount I needed to do. I'm hiring a CPA next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Beware of turbo tax fees
on March 30, 2025
Posted by: Davedimes
from New York
Very difficult to follow and fees have gone up significantly. Will be filing with other agency next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Has Changed
on March 30, 2025
Posted by: Virgoat97
from Baltimore MD
TurboTax is normally a simple and great experience. However this went from being a free service to multiple fees taking far too much out of the refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was not good
on March 30, 2025
Posted by: Jason 14
from La
It was great until I had to pay at the end I have never pay for this service so I will not use again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less than an hour to complete
on March 30, 2025
Posted by: BeccaAe
from atl, ga
Easy and fast! Download or have your passwords ready for outside investment companies where you have forms to upload.
Written by a customer while visiting turbotax.intuit.com