Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great!
on March 31, 2026
Posted by: Marquez25
from Lees Summit, MO
Good and easy to use! Very helpful when running into problems!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very good for people that doesn’t hav.
on March 31, 2026
Posted by: Amelia Cecelia
from Montana
Fairly easy but you need to follow the instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
VERY Frustrating
on March 31, 2026
Posted by: stressedout8
from Virginia
Taxes are horrible and it was very confusing to find forms like 1099 misc, questions on my drivers license information was alarming. At one point I wasn't even sure this is legit! The pricing of having me pay for the federal tax portion was one price and then adding state wasn't clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax really helped me save time!
on March 31, 2026
Posted by: Trey1604
from Florida
The guidance to complete and answer any questions I might have had on my return was phenomenal. I had a really easy time working through my tax return with the help of the AI.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 31, 2026
Posted by: emdawgone1
from GA
Very easy to use and explanations of each item are very thorough.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks!
on March 31, 2026
Posted by: GregB63
from Tennessee
it is always simple to file with turbo tax thankyou
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 31, 2026
Posted by: assal mansouri
from pa
It was very good and accurate. Guidance was good and compatibility ok.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is definitely the right choice
on March 31, 2026
Posted by: SPark123
from Kentucky
Turbo Tax was my go to for many years, however, for the last several years I had let my husband to continuing the tax account he has used for years. This year, we decided for ease and use and cost effectiveness to do them ourselves using Turbo Tax. The product is exceptionally compatible with my computer and the features guide you through all possible scenarios. I would and have recommended it to people I know.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for making the switch to TurboTax. We’re grateful for the opportunity to serve you this year and aim to be your go-to resource for every tax season ahead.
Written by a customer while visiting turbotax.intuit.com