Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is too expensive
on March 30, 2025
Posted by: Luke1769
Very underwhelming with the cost. Way too much when advertising it's mostly free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
fees
on March 30, 2025
Posted by: Greenmtpearl
from MA
The process is very easy but I hate how they make sure you're paying something everytime!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Stress Free Tax season
on March 30, 2025
Posted by: Jwalsh27
from Anchorage, AK
Makes my life a lot easier, would recommend to anyone who asks
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mahalolujah Turbomax
on March 30, 2025
Posted by: JMLion
Easy peazy lemon squeezy. I appreciate the guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on March 30, 2025
Posted by: GroeperB
from St Peters, MO
Easy to use and convenient if I have to pause and get back on later.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always use Turbo Tax
on March 30, 2025
Posted by: Eric D73
from Modesto ca
It's easy to use. Even if there is something you don't understand, the program will guide you through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Does form 8938 but not great
on March 30, 2025
Posted by: KarmicKoala
Tax preparation companies like Intuit have spend over 20 years and millions of dollars to lobby against the development of a free government-run tax filing system. So that we have to pay them for the privilege of filing taxes.
As for the software itself:
- It is nice that the software can do Form 8938 but the part 3 has a really unintuitive table where it asks for the line on which something was reported. This would be way better if automated or at least given more description and examples. Currently it asks you to figure it out yourself.
"The IRS requires you to identify where on your return you have reported income, deductions, and credits associated with other financial assets... You'll need to identify where these items are reported on your return."
"The IRS requires you to identify where on your return you have reported income, deductions, and credits associated with other financial assets... You'll need to identify where these items are reported on your return."
- "We saved you X% by taking the standard deduction" - no need to take credit for something that is the default.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using for years, love it!
on March 30, 2025
Posted by: Krissyb30
I've been using TurboTax for years and wouldn't change it. Guides me through all the information, populates prior year information, very helpful.
Written by a customer while visiting turbotax.intuit.com