Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Exhausted
on March 31, 2026
Posted by: myve
from 1021 Chestnut Street, 3
Too much unnecessary information is being asked for. You have my Social Security number and driver's license, yet you're still asking for more verification. I've been using you guys for years and have been at the same address with the same bank.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good APP
on March 31, 2026
Posted by: BetterGetitDone
from Texas
Easy to use even for a seventy year old! Took me awhile but got it done! yea!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and relatively easy
on March 31, 2026
Posted by: Manny46
from California
it was quick and relatively easy. I was nervous but It went well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Evil Company
on March 31, 2026
Posted by: Turbotaxsucks822
from You don't need to know that
You seriously just charged me $69 to file my taxes, I declined all the extras. I made like $2000 last year. You're an evil, predatory company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is average
on March 31, 2026
Posted by: Joey1229
from NY
Felt like I was forced to pay for the program! I'm a student and shouldn't have to jump through "hoops" to file a quick and easy income tax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax
on March 31, 2026
Posted by: RRRR123
from Florida
My experience was fine, I do not like the efforts to up charge while trying to fill in the info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Do!
on March 31, 2026
Posted by: Jm344
from Oregon
So easy! Perfect every time! It makes it a hassle free experience.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not so Easy - Difficult
on March 31, 2026
Posted by: _GDTHNOJH
from Michigan
Filing for deceased person. Found the process very difficult and frustrating.
Written by a customer while visiting turbotax.intuit.com