Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo
on March 31, 2025
Posted by: Will GTO
from NY
Simple just follow the prompts. Easy to file returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Wasn't allowed to use the free edition
on March 31, 2025
Posted by: Ashes85
Shouldn't have had to pay $70 I only got $12 back I wasn't allowed to use the free edition
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good!
on March 31, 2025
Posted by: can I skip this please
It was good, just one more thing would be the first ask you question to determine the forms you will need, rather than during the process- because then you would have to stop, get them (if you can't easily online) and come back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complete taxes with ease!
on March 31, 2025
Posted by: Biomatt1
from Florida
Easy navigation using my phone to complete both my federal and state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use
on March 31, 2025
Posted by: Loraisme
Works great. I ended up needing to file by mail but it was a simple process to switch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
They're not that much of a help
on March 31, 2025
Posted by: fu7262
I ended up paying the max thinking it would help me I didn't really need it and I tried to login into TurboTax from last year and I didn't have the same phone I didn't know my password so I started a new one couldn't get my 2023 AGI even though TurboTax did my taxes in 2023 we'll see what happens I don't know why I really paid for but let's just see how it goes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 31, 2025
Posted by: Sweetlou19
from Joliet IL
TurboTax is easy to fill out. Very helpful. The best!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Friendly
on March 31, 2025
Posted by: Jayevail81
from Long Beach, CA
Great experience this! Not as stressful as last year. Like the updated program so much more user friendly and easier to follow alone. I would use it again next year if it is as easy to use.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com