Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax. 2025
on March 31, 2025
Posted by: Cindy Lynne
from Los Banos, Ca
Very easy to use. Will continue to use every year. Much more convenient than going to tax accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CROOKS!!! File anywhere else!!
on March 31, 2025
Posted by: 333NRG
from Massachusetts
Only 37% of taxpayers on TurboTax are actually eligible for their “FREE” tax filing, otherwise they force you into paying for the Deluxe federal filing, which is $69!! Then on top of that, another $59 for your state refund when you did all of the work anyway for both?! But that’s not it, another whopping $40 PROCESSING FEE to take that $128 out of my federal return for so called “help” that I didn’t need or want. So they took a total of $168 out of my return for NOTHING!?!?! Then they make you sign documents for it because they know what they’re doing is ROBBING YOU!!! I will never use Turbo TRASH ever again!! Absolute criminals!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on March 31, 2025
Posted by: Misleading headline
from Wisconsin
Charged even when I went the free version and another charge for them to take the refund from my federal. Too many fees.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
fast
on March 31, 2025
Posted by: hya421
THIS YEAR'S PROGRAM IS A LITTLE MORE COMPLICATED THAN PREVIOUS YEARS. DON'T SEEM TO 'FLOW' AS WELL!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it works
on March 31, 2025
Posted by: Xxaxyon
from Florida
easy to use pojqw[aopdk[pojk lkasjdlkjslkjdlaksjlqak`wesjalskjdalksjdalskjd
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great services!
on March 31, 2025
Posted by: Kandy4
Everything was so easy and straightforward. I was scared to file on my own, but the apps and constant confirmations made everything feel so much better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I hate doing taxes. This made it endurance
on March 31, 2025
Posted by: Ericp0311
from San Diego California
Simplest way for me. I do short form and still stress every tax season
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on March 31, 2025
Posted by: Joe colony
Great, helpful , very patient, kind and understanding
Written by a customer while visiting turbotax.intuit.com