Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Service
on April 1, 2025
Posted by: Queenie2
The process is very easy to follow and I have used Turbo Tax for years to process my taxes without running into any issues. As years have progressed TurboTax has kept up with the technology.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on April 1, 2025
Posted by: Blueye76
from Delaware
Turbo Tax is the fastest and easiest !!!!!! Excellent choice for anybody!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is cool.
on April 1, 2025
Posted by: Gigi217
It's back option is complicated. I had to go back to the home page Every time I wanted to adjust something. Everythinh else is great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
One less Stress!
on April 1, 2025
Posted by: AngieAngela
from Knoxville, Tennessee
Quick and Easy! Stress Free and simple to use! Thank You!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Many Hidden Fees and Unnecessary Add-Ons
on April 1, 2025
Posted by: Justice0422
This the second time I’ve used TurboTax, but the hidden fees have gotten worse. They charge $35 just to get my refund a few days earlier, something I don’t need, but there’s no easy way to opt out unless I open a Credit Karma account, again something I don’t need. On top of that, they push expensive packages that I only need once a year, making the cost hard to justify. It gets the job done, but the upselling and forced fees make it less and less worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
For the simple citizens
on April 1, 2025
Posted by: AmazonianTax
I did my refund in less than half an hour and it’s a couple weeks until it’s due. No hassle process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Should have done it sooner
on April 1, 2025
Posted by: Mstica45
from FL
Much more easier than I thought. Made a person who doesn't now much about taxes calmer and comfortable to do the taxes. Price is reasonable. Only wish all explanations provided had a video, because I am a visual learner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
120 bucks is to much to only be getting 172 bucks
on April 1, 2025
Posted by: SocialismSucks
from Texas
It’s easy however yall are getting the majority of my return not sure why im even filing
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com