Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not free
on April 1, 2025
Posted by: Maria19991214
from Sioux City la
Way to much money. It's not free. They just take your money and say it's free it's a lie
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Happy after Years of Use
on April 1, 2025
Posted by: Disappointed78958258
I have used your product for years and I do not like the changes. It was hard to follow along and I wasn't sure whether I was through with a section or not. It is no longer user friendly. I may have to look for another product for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Prices
on April 1, 2025
Posted by: Toya1212
I think the prices are outrageous, I feel like some charges to be at least half off and an automatic person or automatic help should pop in just case there are errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks!
on April 1, 2025
Posted by: ToniB714
from Stanton California
Was super easy to use and made filing my taxes super easy and it was my first time filing! Definitely made me feel confident about filing my taxes on my own can't wait to do it again next year!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very helpful to file and not spend alot of time
on April 1, 2025
Posted by: Puddnin
from Crandall Texas
It's a really good way to file taxes although some more tax breaks could be added. The price is getting too much since I first started using it its gone up ALOT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a ripoff
on April 1, 2025
Posted by: Cashrita
My taxes are easy and not worth the $79 you charge which by the way what happened to free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
lives up to name
on April 1, 2025
Posted by: nessycat32
from virginia
it was quick, easy, and done well before the suggested time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time using turbo tax and it went pretty good
on April 1, 2025
Posted by: Anonymous
from Olyphant pa
Went well for first time using the app!!! Was skeptical at first but went through with it.
Written by a customer while visiting turbotax.intuit.com