Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on March 31, 2026
Posted by: DrewZu860
from Connecticut
Best experience super easy to use and the helpful tools made everything very easy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go...this is my 7th year
on March 31, 2026
Posted by: Kayla was fantastic
from ca
I've used this TurboTax for the past 6 or 8 years and find it does the job for me so I keep coming back..This year was the most helpful...Your agent (Kayla) was the best for helping me through!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax STINKS
on March 31, 2026
Posted by: Anonymous
from Indiana
AI could not answer simple questions and the JustAnswers was not helpful ether. I was told JustAnswers was an extra $5 and it ended up being an extra $65. Won't use TurboTax next year (2026) after using it for over 15 years because it won't work on Windows 10 and no going to get a new computer for Windows 11.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Simple to File
on March 31, 2026
Posted by: CBARRs
from Texas
I have been using Turbo Tax for years. I is reliable and very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not intuitive
on March 31, 2026
Posted by: Notflippinghappy26
from Michigan
even this field isn't working. I found myself rather frustrated through the majority of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax great
on March 31, 2026
Posted by: Guillermo 17
from Indiana
Turbo tax is great app for the tax refund and them look for max return on your packet
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotax
on March 31, 2026
Posted by: tmm turbotax love
from 14907 Owls Nest Rd
love the ease of use of turbotax, makes the process so easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on March 31, 2026
Posted by: Sharon 95
from NC
WONDERFUL review. Thank You to Vixama. Very Helpful and patient. Wonderful job.
Written by a customer while visiting turbotax.intuit.com